Terms of Service for The Candle House (PVT) Ltd.
Effective Date: 01-01-2024
1. Acceptance of Terms
By accessing and using the website thecandlehouse.lk owned and operated by The Candle House (PVT) Ltd., you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use this Website.
2. Eligibility
You must be at least 18 years old to use this Website. By using the Website, you represent and warrant that you are at least 18 years old and are fully able and competent to enter into and comply with these Terms.
3. Products and Orders
a. The Candle House (PVT) Ltd. specializes in the sale of candles.
b. By placing an order through our Website, you agree to provide accurate, current, and complete information about yourself and your billing information. You also agree to update this information as necessary to maintain its accuracy.
c. All orders are subject to availability, and we reserve the right to limit the quantity of products we supply. Prices for our products are subject to change without notice.
4. Payment
a. Payment for products purchased through the Website can be made through the provided payment methods. By providing payment information, you represent and warrant that you have the right to use the payment method.
b. The Candle House (PVT) Ltd. reserves the right to refuse or cancel any order at any time for reasons, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
5. Shipping and Delivery
a. We will make every effort to fulfill your order within the estimated timeframe provided. However, delivery times may vary and are not guaranteed. The Candle House (PVT) Ltd. is not responsible for any delays caused by third-party carriers.
b. Shipping fees are calculated based on the delivery address and will be added to the total cost of the order during checkout.
6. Returns and Refunds
Please refer to our separate “Return and Refund Policy” for detailed information on our policies regarding returns and refunds.
7. Privacy
a. Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.
8. Intellectual Property
a. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of The Candle House (PVT) Ltd. and is protected by copyright and other intellectual property laws.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Sri Lanka.
10. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. The Candle House (PVT) Ltd. reserves the right to modify or update these terms at any time without prior notice.
Thank you for choosing The Candle House!